Contact phone
number: +52 (33) 3656-6999Privacy Office:
+52 (33) 3656-6999Domicilio:
Av. Patria 1401, Jardines Universidad, 45110 Zapopan, Jal.
Purpose of Collecting and Using Your Information
Your personal data will be used for the following purposes:
- To provide the services and products you have requested;
- To inform you about changes or new products or services related to those you have contracted or acquired;
- To fulfill our obligations to our clients;
- To evaluate the quality of our service;
- To carry out internal studies on consumer habits.
What Personal Data Do We Collect and How?
For the purposes outlined in this Privacy Notice, we may collect your personal data in different ways:
- When you provide it to us directly;
- When you visit our website or use our online services;
- When we obtain information from other sources permitted by law.
Data collected directly may include, among others:
- Email address
- Full name
- Phone number
- IP address
- Browser type
Data collected via our website or online services:
- IP address
- Alias
- Email address
- Browser type
Data collected from other sources (e.g., directories):
- Email address
- Full name
- Phone number
- IP address
- Browser type
Sensitive Personal Data
We inform you that in order to fulfill the purposes set forth in this notice, we may collect and process sensitive personal data such as your name, address, bank statements, RFC (tax ID), and CURP.
We commit to treating this information under the strictest security measures to ensure its confidentiality. In accordance with Article 9 of the Federal Law, we require your express consent to process sensitive personal data. Please indicate your acceptance below:
I consent to the processing of my sensitive personal data under the terms and conditions set forth in this Privacy Notice.
[Signature and full name of the data subject]
[Electronic medium or other applicable method]
How to Limit the Use or Disclosure of Your Personal Data
You can opt out of receiving promotional messages via landline or mobile phone by writing a request to: contacto@sportmed.mx.
Likewise, you can opt out of receiving promotional postal mail or emails by submitting a similar request to the same email address.
¿Cómo puede limitar el uso o divulgación de sus datos personales?
Usted puede dejar de recibir mensajes promocionales por teléfono fijo o celular siguiendo los siguientes pasos: redactar una carta solicitando la cancelación del servicio promocional al siguiente correo contacto@sportmed.mx. Asimismo, puede dejar de recibir correo postal publicitario. El correo postal publicitario puede contener instrucciones para optar por no participar o puede dejar de recibir correo postal siguiendo las siguientes instrucciones: redactar una carta solicitando la cancelación del servicio promocional al siguiente correo contacto@sportmed.mx. También puede dejar de recibir correos electrónicos con promocionales a través de la siguiente solicitud: redactar una carta solicitando la cancelación del servicio promocional al siguiente correo
contacto@sportmed.mx.
How to Access, Rectify, Cancel, or Oppose the Use of Your Data (ARCO Rights)
You have the right to access your personal data, to request corrections if it is inaccurate or incomplete, to request deletion when you believe it is no longer needed for the purposes stated, or to object to its use for specific purposes.
To exercise your ARCO rights, send a written request to: contacto@sportmed.mx
Your request must include the following information:
- Requester’s full name
- Reason for the request
- Date of the request
We will respond to your request within 30 calendar days.
How to Revoke Your Consent
You may revoke the consent you have given us for the processing of your personal data at any time, in order for us to stop using it. To do so, submit a written request to contacto@sportmed.mx, including:
- Requester’s full name
- Reason for the request
- Date of the request
You will receive a response via email within 6 calendar days.
Data Transfers to Third Parties
our personal data may be transferred and processed inside or outside the country by third parties other than this company. This includes entities in the same industry for promotional or service-related purposes.
We commit not to transfer your personal data to third parties without your consent, except as provided in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties.
Unless you expressly oppose such transfers, we will assume that you have given your consent.
☐ I do not consent to the transfer of my personal data under the terms outlined in this Privacy Notice.
If sensitive data is to be transferred, we will require your express consent as stated in Article 9 of the Law.
☐ I consent to the transfer of my sensitive personal data as per the terms and conditions of this Privacy Notice.
[Signature and full name of the data subject]
[Electronic medium or other applicable method]
Modifications to the Privacy Notice
We reserve the right to make changes or updates to this Privacy Notice at any time, to comply with legislative changes, internal policies, or new service requirements.
Modifications will be available through:
- Notices posted in our offices or customer service centers
- Flyers available in our offices
- Our website: www.sportmed.mx
- Or via the last email address you provided
Use of Cookies and Web Beacons
Cookies are text files automatically downloaded and stored on the user’s hard drive when browsing specific websites, which allow the web server to remember certain data about the user.
Web beacons are images embedded in websites or emails, which can be used to monitor user behavior, such as IP address, browsing time, and browser type.
We use cookies and web beacons to gather personal data such as:
- Browser and operating system type
- Visited pages
- Followed links
- IP address
- Referring site
You can disable these technologies by contacting contacto@sportmed.mx for more information.
Filing Complaints for Misuse of Personal Data
If you believe your personal data rights have been violated by our actions or responses, you may file a complaint with the INAI (National Institute for Transparency, Access to Information and Personal Data Protection). Visit www.inai.org.mx for more information.
Last updated: 04/04/2025
